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Careers at Chemical Guys

Who We Are

Chemical Guys is a rapidly growing and energetic car care manufacturing company, with best-in-industry products, offering unprecedented product selection, experience and education to our expanding family of customers. Over the past 10 years we have revolutionized the automotive aftermarket parts business model and have set a new mold for how businesses operate and sell in the era of personal engagement and lifestyle-driven marketing. Our commitment to offering a passionate, exciting and engaging brand resonates through all aspects of our organization. We are looking for dedicated people, fueled by passion, who are ready to join this amazing team and help propel our business to new heights.

 


 

detail garage logo

Store Manager

Santa Clarita, CA

Posted: August, 4 2020

Detail Garage is the ultimate destination for car care, professional auto detailing supplies, equipment, and accessories. Detail Garage was founded with the goal of providing auto enthusiasts with the highest quality car care products on the market today. Detail Garage stores bring together the perfect blend of products, tools, accessories, and education combined with passionate people that show the world how to shine. As a Store Manager at Detail Garage you will be responsible for exceeding customer expectations by delivering exceptional customer service, providing in depth product knowledge and creating an awesome brand experience for our customers. The ideal candidate will have the ability to manage the daily operations of a retail store including marketing, inventory management, customer service, and the onboarding and training of new employees. Our Store Manager will be an effective leader with excellent communication skills, strong decision making abilities, and is able to excel in a fast paced, multi-tasking environment while meeting sales goals and maximizing profitability.

 

Detail Garage - Santa Clarita, CA

Store Manager

Location

Detail Garage - Santa Clarita, CA

Responsibilities

  • Provide excellent customer service and offer an unforgettable shopping experience
  • Possess a strong drive, ambition, and passion for achievement of sales objectives
  • Build the store business and brand awareness through Marketing and Social Media
  • Hire, onboard and train new employees
  • Oversee all aspects of Inventory Management
  • Ensure adherence to health and safety regulations
  • Communicate professionally with customers, associates and corporate partners
  • Support company and management initiatives and direction while ensuring adherence to policies and procedures
  • Prioritize tasks with an attention to detail while ensuring a customer first focus
  • Maintain merchandise presentation and housekeeping standards
  • Ensure Loss Prevention awareness to protect the store from internal and external shortages
  • Represent Detail Garage with integrity and honesty in all interactions with associates and customers. Safeguard confidential information, cash and credit card information, and merchandise

Skills & Experience

  • Minimum of 3-5 years of supervisory experience in retail or service related industry
  • Outgoing personality and ability to engage with others
  • Demonstrated ability to achieve individual selling goals as well as train employees to be effective sales people
  • Exceptional interpersonal, communication and customer service skills
  • Strong personal leadership skills and desire to succeed
  • Ability to deal with problem situations in a professional manner
  • Ability to multi-task in a fast paced environment
  • Schedule flexibility with the ability to work nights, weekends, and some holidays
  • Ability to move about in a store including standing, walking, bending, kneeling, stooping, climbing ladders and step stools, carrying, bending, stretching, twisting, and lifting objects up to 50 pounds
  • Fluency in a second language is a plus

You will enjoy a competitive wage, flexible hours, and an associate discount. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! Detail Garage associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Detail Garage is an equal opportunity employer committed to workplace diversity.

Please include a portfolio or cover letter along with resume. Click here to apply.

 


 

detail garage logo

Store Manager

Winnetka, CA

Posted: August, 4 2020

Detail Garage is the ultimate destination for car care, professional auto detailing supplies, equipment, and accessories. Detail Garage was founded with the goal of providing auto enthusiasts with the highest quality car care products on the market today. Detail Garage stores bring together the perfect blend of products, tools, accessories, and education combined with passionate people that show the world how to shine. As a Store Manager at Detail Garage you will be responsible for exceeding customer expectations by delivering exceptional customer service, providing in depth product knowledge and creating an awesome brand experience for our customers. The ideal candidate will have the ability to manage the daily operations of a retail store including marketing, inventory management, customer service, and the onboarding and training of new employees. Our Store Manager will be an effective leader with excellent communication skills, strong decision making abilities, and is able to excel in a fast paced, multi-tasking environment while meeting sales goals and maximizing profitability.

 

Detail Garage - Winnetka, CA

Store Manager

Location

Detail Garage - Winnetka, CA

Responsibilities

  • Provide excellent customer service and offer an unforgettable shopping experience
  • Possess a strong drive, ambition, and passion for achievement of sales objectives
  • Build the store business and brand awareness through Marketing and Social Media
  • Hire, onboard and train new employees
  • Oversee all aspects of Inventory Management
  • Ensure adherence to health and safety regulations
  • Communicate professionally with customers, associates and corporate partners
  • Support company and management initiatives and direction while ensuring adherence to policies and procedures
  • Prioritize tasks with an attention to detail while ensuring a customer first focus
  • Maintain merchandise presentation and housekeeping standards
  • Ensure Loss Prevention awareness to protect the store from internal and external shortages
  • Represent Detail Garage with integrity and honesty in all interactions with associates and customers. Safeguard confidential information, cash and credit card information, and merchandise

Skills & Experience

  • Minimum of 3-5 years of supervisory experience in retail or service related industry
  • Outgoing personality and ability to engage with others
  • Demonstrated ability to achieve individual selling goals as well as train employees to be effective sales people
  • Exceptional interpersonal, communication and customer service skills
  • Strong personal leadership skills and desire to succeed
  • Ability to deal with problem situations in a professional manner
  • Ability to multi-task in a fast paced environment
  • Schedule flexibility with the ability to work nights, weekends, and some holidays
  • Ability to move about in a store including standing, walking, bending, kneeling, stooping, climbing ladders and step stools, carrying, bending, stretching, twisting, and lifting objects up to 50 pounds
  • Fluency in a second language is a plus

You will enjoy a competitive wage, flexible hours, and an associate discount. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! Detail Garage associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Detail Garage is an equal opportunity employer committed to workplace diversity.

Please include a portfolio or cover letter along with resume. Click here to apply.

 


 

detail garage logo

Assistant Manager

Burbank, CA

Posted: August, 4 2020

Detail Garage is the ultimate destination for car care, professional auto detailing supplies, equipment, and accessories. Detail Garage was founded with the goal of providing auto enthusiasts with the highest quality car care products on the market today. Detail Garage stores bring together the perfect blend of products, tools, accessories, and education combined with passionate people that show the world how to shine. As an Assistant Manager at Detail Garage you will be responsible for exceeding customer expectations by delivering exceptional customer service, providing in depth product knowledge and creating an awesome experience for our customers. The Assistant Manager performs daily store opening and closing operations and assumes responsibility for all store operations when the Store Manager is not onsite. The Assistant Manager is also responsible for maintaining a strong selling focus in the store in order to achieve personal and store sales goals.

 

Detail Garage - Burbank, CA

Assistant Manager

Location

Detail Garage - Burbank, CA

Responsibilities

  • Provide excellent customer service and offer an unforgettable shopping experience
  • Possess a strong drive, ambition, and passion for achievement of sales objectives
  • Meet selling expectations and achieve individual and team sales goals to contribute to the store’s overall success
  • Take an active role in assisting the Store Manager to build store business and brand awareness through Marketing and Social Media
  • Communicate professionally with customers, associates and corporate partners
  • Support company and management initiatives and direction while ensuring adherence to policies and procedures
  • Service multiple customers at a time, multi-task and/or handle projects simultaneously
  • Prioritize tasks with an attention to detail while ensuring a customer first focus
  • Maintain merchandise presentation and housekeeping standards
  • Perform POS transactions accurately and efficiently and follow all cash handling procedures
  • Ensure Loss Prevention awareness to protect the store from internal and external shortages
  • Represent Detail Garage with integrity and honesty in all interactions with associates and customers. Safeguard confidential information, cash and credit card information, and merchandise

Skills & Experience

  • Minimum of 2 year supervisory experience in retail or service related industry preferred
  • Outgoing personality and ability to engage with others
  • Demonstrated ability to achieve individual selling goals and metrics
  • Exceptional interpersonal, communication and customer service skills
  • Strong personal leadership skills and desire to succeed
  • Ability to deal with problem situations in a professional manner
  • Ability to multi-task in a fast paced environment
  • Schedule flexibility with the ability to work nights, weekends, and some holidays
  • Ability to move about in a store including standing, walking, bending, kneeling, stooping, climbing ladders and step stools, carrying, bending, stretching, twisting, and lifting objects up to 50 pounds
  • Fluency in a second language is a plus

You will enjoy a competitive wage, flexible hours, and an associate discount. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! Detail Garage associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Detail Garage is an equal opportunity employer committed to workplace diversity.

Please include a portfolio or cover letter along with resume. Click here to apply.

 


 

detail garage logo

Shift Lead

Chula Vista, CA

Posted: August, 4 2020

Detail Garage is the ultimate destination for car care, professional auto detailing supplies, equipment, and accessories. Detail Garage was founded with the goal of providing auto enthusiasts with the highest quality car care products on the market today. Detail Garage stores bring together the perfect blend of products, tools, accessories, and education combined with passionate people that show the world how to shine. As a Shift Lead at Detail Garage you will be responsible for exceeding customer expectations by delivering exceptional customer service, providing in depth product knowledge and creating an awesome experience for our customers. The Shift Lead performs daily store opening and closing operations and assumes responsibility for all store operations when the Store Manager is not onsite. The Shift Lead is also responsible for maintaining a strong selling focus in the store in order to achieve personal and store sales goals.

 

Detail Garage - Chula Vista, CA

Shift Lead

Location

Detail Garage - Chula Vista, CA

Responsibilities

  • Provide excellent customer service and offer an unforgettable shopping experience
  • Possess a strong drive, ambition, and passion for achievement of sales objectives
  • Meet selling expectations and achieve individual and team sales goals to contribute to the store’s overall success
  • Take an active role in assisting the Store Manager to build store business and brand awareness through Marketing and Social Media
  • Communicate professionally with customers, associates and corporate partners
  • Support company and management initiatives and direction while ensuring adherence to policies and procedures
  • Service multiple customers at a time, multi-task and/or handle projects simultaneously
  • Prioritize tasks with an attention to detail while ensuring a customer first focus
  • Maintain merchandise presentation and housekeeping standards
  • Perform POS transactions accurately and efficiently and follow all cash handling procedures
  • Ensure Loss Prevention awareness to protect the store from internal and external shortages
  • Represent Detail Garage with integrity and honesty in all interactions with associates and customers. Safeguard confidential information, cash and credit card information, and merchandise

Skills & Experience

  • Minimum of 2 year supervisory experience in retail or service related industry preferred
  • Outgoing personality and ability to engage with others
  • Demonstrated ability to achieve individual selling goals and metrics
  • Exceptional interpersonal, communication and customer service skills
  • Strong personal leadership skills and desire to succeed
  • Ability to deal with problem situations in a professional manner
  • Ability to multi-task in a fast paced environment
  • Schedule flexibility with the ability to work nights, weekends, and some holidays
  • Ability to move about in a store including standing, walking, bending, kneeling, stooping, climbing ladders and step stools, carrying, bending, stretching, twisting, and lifting objects up to 50 pounds
  • Fluency in a second language is a plus

You will enjoy a competitive wage, flexible hours, and an associate discount. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! Detail Garage associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Detail Garage is an equal opportunity employer committed to workplace diversity.

Please include a portfolio or cover letter along with resume. Click here to apply.

 


 

detail garage logo

Amazon Account Analyst

Posted: October, 1 2020

The Amazon Account Analyst will be responsible for ensuring high levels of order fulfillment and providing world class customer service to Amazon. This person will work closely with the Chemical Guys Amazon Sales Director to provide updates in terms of Purchase Orders, shipping, and order fulfillment. This person will also work closely with Amazon Team to provide updates as needed. Maintaining data integrity within the key order management systems (Oracle, Vendor Central, and Cognos) will be critical.

 

Department

Supply Chain

Location

Chemical Guys Carson Location 909 E. 236th St. Carson, CA 90745

Job Accountabilities

  • Ensure all Amazon orders are received correctly, with correct items, quantities, prices
  • Ensure all Amazon orders are successfully transmitted to 3PL
  • Ensure all Amazon orders are processed and shipped in timely manner
  • Work with Chemical Guys Planning Team and 3PL facility to manage order over allocations
  • Be responsible for elements of Amazon Scorecard (On time shipping, PO accuracy, ASN accuracy, Fill Rate)
  • Provide reports and updates to Director Business Intelligence / VP Supply Chain on status of Amazon orders
  • Be responsible for reviewing and disputing chargebacks, shortage claims from Amazon

Experiecnce & Requirements

  • Previous experience working directly with Amazon
  • Previous order administration for high volume order account
  • Previous experience working with 3PL warehouse partner
  • Strong systems knowledge working within ERP, WMS, OMS (Oracle preferred)
  • Working experience with scheduling order pickups, working with freight carriers
  • Excellent communication and listening skills
  • Good technical and IT skills

We offer a competitive base salary, Medical Insurance Benefits, vacation, and sick leave, holidays, and an environment that encourages career growth from within.

Please include a portfolio or cover letter along with resume. Click here to apply.

 


 

detail garage logo

CRM & Email Marketing Specialist

Posted: July, 23 2020

The CRM & Email Marketing Specialist is responsible for planning, executing and measuring our communication with customers across channels to maximize their engagement with us over time. This challenging role requires a unique combination of analytical and creative skills. You will dive deep into customer data to optimize when, where, and how we interact with each of our customers, create new tools and customer touch points, and work with the creative and merchandising teams to develop on brand messaging for each channel. This CRM & Email Marketing Specialist will become the internal marketing team's subject matter expert (SME) on Salesforce and CRM email marketing. This role will be working on general, robust and targeted email campaigns to help generate business. This CRM & Email Marketing Specialist will also help and support various other projects including researching vendors, automation tools, and RFP's. Experience with print and traditional marketing are a plus.

 

Department

Marketing

Location

Chemical Guys Gardena HQ 14108 S. Western Ave, Gardena, CA 90249

Job Accountabilities

  • Own development, implementation and ongoing management of email/SMS marketing programs - including blast, triggered and transactional communications
  • Manage campaigns and programs across the customer lifecycle to drive repeat purchase, customer lifetime value (LTV), brand affinity or Net Promoter Score (NPS) including welcome series, winback series, abandoned campaigns, up sell opportunities, post purchase experiences etc
  • Implement dynamic content across campaigns leveraging handlebar logic or external tools that support 1:1 personalization
  • Work cross-functionally with the site merchandising, creative, product and design teams to bring visibility to key product, editorial content, and brand-stories
  • Develop segmentation strategies to customize email messaging to users based on behavioral data and email engagement data
  • Monitor channel performance and conduct advanced customer analytics, working with product and marketing teams to advance our ‘single view’ of our customer and inform new engagement strategies and tactics
  • Research and implement corrective actions in response to customer complaints or warranty claims
  • Develop and cultivate a culture of iteration and experimentation - implementing A/B tests to optimize email performance and achieve customer retention goals
  • Understand and optimize email deliverability to refine our program and maximize inboxing
  • Own relationship with ESP and other third-party partners

Experiecnce & Requirements

  • 4+ years of professional email marketing experience
  • Extremely knowledgeable in Salesforce is a MUST
  • Experience in automation tools
  • Experience with Abode Creative Suite a plus

We offer a competitive base salary, Medical Insurance Benefits, vacation, and sick leave, holidays, and an environment that encourages career growth from within.

Please include a portfolio or cover letter along with resume. Click here to apply.

 


 

detail garage logo

Director of Manufacturing

Posted: July, 22 2020

We are currently seeking a Director of Manufacturing. The Director of Manufacturing is a senior position, reporting to the VP of Supply Chain, which oversees and monitors all manufacturing processes to ensure our product meets our quality standards, customer delivery expectations and profitability for the company. The Director has direct and indirect supervision responsibilities for the following departments, Production, Inventory Control, Quality Control (TBD) and Shipping and Receiving. In addition, this role will be a pivotal partner with the 3PL and co-manufacturing vendors and maintaining those relationships. Chemical Guys prides itself on delivering products and services of the highest quality and uniformity to consistently meet our customers’ needs. We are fortunate to have a well-established, workforce, management team, policies and procedures to achieve our goals. We need someone to step in and provide the leadership to make us even better going forward.

 

Department

Supply Chain

Location

Chemical Guys Gardena HQ 14108 S. Western Ave, Gardena, CA 90249

Job Accountabilities

  • Formulate and supervise processes, quality, production, inventory and budgets to improve methods and make sure operations remain profitable
  • Oversee manufacturing operations to ensure the quality of our products is maintained, safety procedures, state rules, and compliance guidelines are followed
  • Develop teams and mentor individuals to meet their full potential
  • Work with engineers/product team and purchasing to make the highest quality products to meet customers’ expectations
  • Ensure operations policies, procedures and work instructions are maintained and adhered to per our ISO documentation
  • Develop, implement and maintain safety and training programs
  • Research and implement corrective actions in response to customer complaints or warranty claims
  • Make recommendations for new equipment, as well as implementation and maintenance of existing equipment
  • Work with government and state agencies, as well as utility and security companies (IOSHA, EPA, Insurance Inspectors, Fire Department, etc.)

Qualifications

  • Demonstrated ability to lead process improvements
  • Knowledge of technical operations, business and financial skills
  • Be a team player and possess leadership skills
  • Motivate workers and take responsibility for the operation
  • Be organized with good communication and analytical skills

Education & Experience

  • Candidate will have a minimum of a Bachelor’s Degree in Business, Engineering or a technical field
  • 10+ years of experience in a Manufacturing Management role with direct supervisory experience
  • Knowledge of business and management principles involved in strategic planning, resource allocation, leadership techniques, production methods, and coordination of people and resources
  • Experience with co-manufacturing, 3PL oversight and management
  • Experience with ISO9001. (nice to have, not a must have)

We offer a competitive base salary, Medical Insurance Benefits, vacation, and sick leave, holidays, and an environment that encourages career growth from within.

Please include a portfolio or cover letter along with resume. Click here to apply.