FAQ Rewards Program
Here are our frequently asked questions about rewards points.
A:
Each gear (tier) offers increased benefits. Please see the chart here to see the
benefits of each gear.
There are two types of points:
Interaction points are rewarded when you interact with our website - a few examples are
writing a review, adding your ride, or saving your address to your account.
Please see the breakdown of interactions and how often you can take advantage of these
interactions chart here
Qualifying points are rewarded with the dollars accrued and purchases. These points are
what move you between your Gears (see qualifying points for each
Gear here)
A:
You can continue to grow your arsenal of points with every interaction on our website
regardless of the Gear see it
here.
To move up to the next Gear, you are required to meet minimum purchase amounts see it here.
A:
You can redeem your points through redemptions of product, discount qualifiers, special
promos, and more. Please see the chart here to see full benefits
for each gear (tier).
A:
As long as you are active on your account, your points will not expire. If you are not
active within one year, your points will expire at the end of the calendar year. See
full terms and conditions here.
A:
No, if you already have a Chemical Guys account, you already qualify to join the CG
Rewards Club! Simply join the rewards program here.
A:
Past purchases will not be counted, but after you sign up you will start earning points
on future purchases.
A:
As long as you are active on your account, your points will not expire. If you are not
active within one year, your points will expire at the end of the calendar year.
A:
| Interaction | Points | Reward Case |
|---|---|---|
| Account Creation | 50 | One Time |
| Logging In | 25 | Every 7 Days |
| Vehicle Registration | 25 | 5 Registrations |
| Save Payment Method | 100 | Every Card Saved |
| Save Address | 100 | One Time |
| Maintain Monthly Subscrition | 50 | Monthly |
| Use Store Locator | 25 | Every 7 Days |
| Share Wishlist | 25 | Every 7 Days |
| Email Sign Up | 100 | One Time |
| Leave Review | 50 | Bi-Weekly |
| Use The Product Finder | 10 | Per Quiz Taken |
| Checkout | $1 = 10 | Every Transaction |
A:
Accounts cannot be combined.
A:
Please reach out to customer service for assistance. You can reach them here.
A:
If your redemption item (bonus item) is the only item in your cart, you will be
responsible for shipping regardless of Gear.
If your Gear qualifies you for free shipping (Gears 3 and 4), you will not be
responsible for shipping when your redemption item (bonus item) is purchased with a full
price item.
A:
Points accrued for interactions (see it here) will
display within 30 minutes of
the interaction.
Points accrued for purchases will apply once the order ships (approximately 1 - 3
business days).
If purchase points do not reflect after you receive your shipping confirmation email,
please
contact customer
service.
A:
Any information saved before 06/27/2022 was before the program launch. To earn points
for interactions already taken, simply remove the saved information and add it back into
our website.